Customer Service



Quality Insurance

Every Fieldplug is tested prior to being shipped out.  All products go through a visual inspection as well.  Any defects that directly affect the performance of the Fieldplug are sent back to the manufacturer.  Appearance may vary slightly due to the manufacturing process in regards to color and injection molding.

Shipping & Delivery

Shipping is free with orders over $50 within the United States & APO, DPO, or FPO address with USPS Priority Mail.  Please allow 3-7 business days for domestic United states and 7-13 business days for APO DPO, or FPO for processing and shipping delivery depending on location. International shipments with non-military address international shipping rate will apply. Please allow 17-22 business days for international shipments.


As an Idaho based company we have to charge the standard Idaho sales tax for products shipped to customers in Idaho.

Field Plug is not liable to pay Import or Customs taxes or other taxes associated with international shipping/importing/exporting.


All Fieldplug products are subjected to a 1 year warranty.  This warranty is against manufacture defects.

All failures deemed by customer must be returned to Fieldplug to get a replacement product.  Failure to do this no replacement product will be sent out.

Fieldplug reserves the right to determine manufacturing defects and warranty eligibility upon inspection of the return.

We will warrant the item if it is logical that the manufacturing process deemed the product defective.  Warranty will not be honored if abuse was suspected.


For retail inquiries, please email us at SUPPORT@FIELDPLUG.COM.